Question 1

Is Weaf AI the Best AI Calling Solution for Agencies?

Accepted Answer

Absolutely! Weaf AI delivers cutting-edge AI-driven sales and client engagement solutions tailored for agencies. With advanced automation, seamless CRM integration, and scalable features, our platform enhances efficiency and revenue potential. Designed for high performance, Weaf AI empowers agencies with smart AI voice agents, intelligent follow-ups, and real-time analytics—making it the ideal choice for those looking to elevate their service offerings.

Question 2

Does WEAF AI help with prompting ?

Accepted Answer

yes, we provide sample prompts and also help you setup your custom prompts for your business.

Question 3

What steps should I take if my account balance appears incorrect?

Accepted Answer

If your balance seems incorrect, first review your recent activity to ensure there are no discrepancies, such as multiple campaign executions or unexpected charges. If the issue persists, reach out to our support team for prompt assistance and detailed guidance to resolve the issue.

Question 4

How do I recharge my account balance?

Accepted Answer

Recharging your account is simple: log in to your account, navigate to the 'Credits' section, choose your desired package, and complete the payment. We have kept the minimum balance for credits to be $99, If you believe you need a custom amount. please reach out to sales@weafai.com for help. If you experience any issues or need assistance, don’t hesitate to contact our support team for help.

Question 5

What if I forget my password?

Accepted Answer

If you forget your password, simply click on the "Forgot Password" link at the login screen, enter your email address, and follow the instructions sent to your inbox. If you don't receive the email, please contact our support team for further assistance.

Question 6

Can I view campaign data for periods longer than 7 days?

Accepted Answer

Currently, our dashboard displays campaign data for the last 7 days. We’re working on extending this feature for longer periods and encourage you to share your feature requests with us. Stay tuned for updates!

Question 7

Does Weaf AI integrate with CRM systems?

Accepted Answer

Yes, Weaf AI integrates seamlessly with most CRM systems, ensuring smooth data synchronization and boosting operational efficiency. This integration allows for better tracking of customer interactions and streamlines workflows, helping your team manage leads, track performance, and automate follow-ups effortlessly.

Question 8

How can I integrate Weaf AI into my business operations?

Accepted Answer

Integration with Weaf AI is simple. We provide clear API instructions and support to assist your tech team in connecting Weaf AI with your existing systems. Our team will ensure you have everything needed for a smooth integration process, helping you automate and streamline your operations.

Question 9

Are calls charged during ringing time?

Accepted Answer

No, with Weaf AI, you are only charged for answered calls, ensuring you get the most cost-efficient solution for your business. This helps optimize your budget and maximize your investment in AI-powered automation.

Question 10

Will call charges vary internationally?

Accepted Answer

Yes, call charges may vary depending on the country, reflecting differences in international telecommunications costs. This is influenced by factors such as local carrier rates and the technology used to route the call.

Question 11

How do I sign up for a Weaf AI account?

Accepted Answer

To sign up for a Weaf AI account, visit our registration page. Simply provide your email, create a password, accept the terms, and verify your email through the confirmation link we send. This quick process ensures you can start using Weaf AI to automate your operations right away!

Question 12

What should I do if I don't receive the verification email?

Accepted Answer

First, check your spam or junk folder. If it's not there, you can request a resend of the verification email through the sign-up page. If you continue to experience issues, please contact our support team for assistance.

Question 13

Can I create multiple accounts with the same email?

Accepted Answer

Weaf AI allows one account per email address, but you can manage multiple campaigns and agents within that single account. This approach helps streamline your workflow while keeping all your operations centralized in one place.

Question 14

How do I provide feedback on calls?

Accepted Answer

You can provide feedback directly through your dashboard or contact our support team for personalized assistance. This allows us to understand your experience and improve our services for you.

Question 15

How does Weaf AI handle AI call disclosures?

Accepted Answer

Weaf AI prioritizes ethical AI use by ensuring transparency during each call. A disclosure message can be played at the beginning of interactions, informing customers that they are speaking with an AI-powered agent. This guarantees clarity and fosters trust in the automated process.

Question 16

How can I cancel my Weaf AI subscription?

Accepted Answer

To cancel your Weaf AI subscription, go to your account settings within the platform. Follow the instructions for cancellation. Please note that cancellations must be processed directly through the platform; we do not accept cancellation requests via email or support calls.

Question 17

In which countries can I make calls using Weaf AI?

Accepted Answer

Weaf AI supports international calling to a wide range of countries, including the United States, Canada, United Kingdom, Australia, India, Brazil, South Africa, and many others. For a comprehensive list or specific inquiries, please contact our support team for further details.

Question 18

What languages are supported by Weaf AI for outbound calls?

Accepted Answer

Weaf AI supports multiple languages for outbound calls, including English, Spanish, French, German, Portuguese, Mandarin, Hindi, Arabic, Russian, Japanese, Korean, Dutch, Italian, and Swedish. We are continually expanding our language offerings to meet customer demand.

Question 19

How can I get support for Weaf AI?

Accepted Answer

For support or technical inquiries, visit our dedicated support portal. Here, you'll find solutions to common issues and the option to submit a support ticket for personalized assistance. We are committed to providing timely and effective support to help you make the most of Weaf AI’s capabilities.

Question 20

How do I book a meeting after signing up?

Accepted Answer

After signing up for Weaf AI, you will receive a welcome email with a link to schedule a meeting with our onboarding team. This meeting will help you set up and customize Weaf AI’s services to suit your business needs, ensuring a smooth integration process.

Question 21

Can I become an affiliate with Weaf AI?

Accepted Answer

Yes, Weaf AI offers an affiliate program where you can earn commissions by promoting our services. To get started, please get in touch with sales@weafai.com

Question 22

What types of analytics does Weaf AI provide?

Accepted Answer

Weaf AI offers robust analytics and reporting tools to track key metrics such as call outcomes, agent performance, customer engagement, and overall campaign effectiveness. These data-driven insights empower you to make informed decisions, optimize processes, and continuously improve your business operations.

Question 23

Does Weaf AI support real-time language translation?

Accepted Answer

Yes, Weaf AI includes real-time language translation capabilities, enabling effective communication with clients in multiple languages. This feature enhances customer engagement and ensures smooth interactions across diverse linguistic backgrounds, improving the overall customer experience.

Question 24

Does Weaf AI support real-time language translation?

Accepted Answer

Yes, Weaf AI includes real-time language translation capabilities, enabling effective communication with clients in multiple languages. This feature enhances customer engagement and ensures smooth interactions across diverse linguistic backgrounds, improving the overall customer experience.

Question 25

What security measures does Weaf AI implement?

Accepted Answer

Weaf AI prioritizes security with robust encryption, secure data storage practices, and compliance with international privacy regulations. These measures are in place to protect both your and your clients' sensitive information, ensuring a secure environment for all your interactions and data processing.

Question 26

Is there a limit to the number of calls I can make with Weaf AI?

Accepted Answer

Weaf AI offers scalable plans designed to accommodate various business sizes and needs. The specific number of calls available will depend on the plan you choose. For detailed information regarding your call limits, please refer to your account settings or contact our support team for assistance.

Question 27

Does Weaf AI offer training for new users?

Accepted Answer

Yes, Weaf AI provides comprehensive training resources to ensure you and your team can fully utilize the platform. These include tutorials, instructional materials, and personalized onboarding sessions. We are committed to helping you maximize the potential of Weaf AI with tailored guidance and support.

Question 28

Can I customize the AI's conversation scripts on Weaf AI?

Accepted Answer

Absolutely! Weaf AI allows you to fully customize conversation scripts to match your business objectives and communication style. This ensures the AI interacts in a way that aligns with your brand’s tone, enhancing customer experience and improving engagement.

Question 29

What kind of support does Weaf AI offer for setup and implementation?

Accepted Answer

Weaf AI provides dedicated setup and implementation support to ensure a seamless transition. Our team will guide you through every step, helping you get started quickly and efficiently. Support is available from 10 am to 10 pm (Monday to Friday) to assist with any setup needs or questions you may have.

Question 30

Can WEAF.AI handle high-volume call campaigns?

Accepted Answer

Yes, WEAF.AI is designed to efficiently manage high-volume call campaigns, making it ideal for telemarketing, surveys, and large-scale customer outreach programs.

Question 31

How often does Weaf AI update its features and capabilities?

Accepted Answer

Weaf AI regularly updates its platform with new features and improvements, driven by user feedback and the latest technological advancements. Updates are typically rolled out quarterly, and all users are notified to ensure they have access to the latest tools and capabilities to enhance their experience.

Question 32

What is the uptime guarantee for Weaf AI services?

Accepted Answer

Weaf AI aims for a high level of reliability, offering a 99.9% uptime guarantee. This ensures that our services remain accessible and dependable when you need them, minimizing disruptions to your business operations.

Question 33

Can I integrate Weaf AI with my existing telephone systems?

Accepted Answer

Weaf AI can integrate with popular telephone systems like Twilio, offering seamless communication with minimal infrastructure changes. We help with full setup for your business.

Question 34

Does Weaf AI provide APIs for custom integrations?

Accepted Answer

Yes, Weaf AI offers robust APIs for custom integrations with your existing business systems and workflows, enabling greater flexibility and seamless connectivity to optimize your operations.

FAQ